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In modern law firms, the moment a new client or matter is onboarded sets the tone for everything that follows. Yet too often the intake process remains manual, time-consuming and anchored in non-chargeable hours. It doesn’t have to be this way.   Our approach doesn’t replace roles or eliminate valuable people. Instead we free your team from routine tasks, so professionals can focus on the work that matters most.   The Hidden Cost of Manual Onboarding   When intake is handled by spreadsheets, email chains and ad-hoc transfers, non-chargeable time mounts quickly. Lawyers and support staff alike are pulled into data collection, duplication and follow-up. The result: less time for client work, slower matter set-up, and increased risk due to incomplete checks or missing data.   What Modern Onboarding Looks Like   A high-productivity onboarding process blends standardisation, automation and visibility. Key elements include:   Standardised client intake and matter information capture Automated conflict, AML and compliance checks Clear approval routing and role-based task assignment A dashboard-driven view of where each matter stands Automated notifications and structured workflows to reduce manual hand-offs Together this creates a consistent, auditable intake process that allows your firm to move faster, with fewer errors and more client confidence.   The Payoff: Time, Revenue and Client Experience   When onboarding improves, so do the outcomes:   Time to open a matter is shortened Fee-earners spend less time on admin and more on billing work Risk is reduced via compliance automation and data integrity New clients experience a smooth first impression of your firm Onboarding shifts from being a cost-centre to a productivity lever.   Implementing Smarter Onboarding   You don’t need to overhaul everything at once. These steps help guide the way:   Map your existing intake process and identify bottlenecks Define the target intake workflow, how it should work for staff and clients Introduce automation where it makes the most impact (data capture, conflict checking, approvals) Ensure integration with your core systems (matter management, billing, document management) Pilot, measure and refine, involve your team early to smooth adoption Importantly: this is not about replacing people but empowering them to work smarter.   Before vs After: A Typical Law Firm Scenario   Before A new matter arrives, an associate sends an admin team a request, spreadsheets get updated, compliance sends separate data requests, and the client waits for the engagement letter. After The enquiry triggers a guided workflow, data is captured once, conflict checks run, tasks are assigned automatically, and within hours the matter is live, compliant and ready to bill. Lawyers and staff are freed to focus on value-added work.   Measuring Success: What to Track   Help define success with these metrics:   Time from enquiry to matter open Number of manual touchpoints in intake per matter Non-chargeable hours saved Error or exception rate in intake/compliance Client satisfaction at onboarding Firms who adopt structured intake and workflow often see major gains in productivity and utilisation.   The Future of Onboarding for Legal Firms   The next wave of onboarding will be even more intelligent: data-driven alerts, AI-assisted matter evaluation, real-time risk flagging and seamless client portals. Your team remains central, technology simply removes the friction so you can focus on strategy, advice and service.   Onboarding is no longer a backstage task. It is your firm’s first opportunity to show you deliver excellence. By automating routine steps and enabling your people to focus on what they’re best at, you turn intake into a competitive advantage, not a bottleneck.   Ready to modernise your onboarding? If you’d like to see how our onboarding workflows and productivity-platform help legal teams reclaim time, reduce risk and deliver a smoother client experience, let’s talk. Risk Management for Modern Law Firms Risk Management for Modern Law Firms • October 28, 2025 Risk Management for Modern Law Firms   Risk management has become one of the most important priorities for law firms in 2026. With greater regulatory scrutiny, higher client expectations, and … Client Enquiry Handling: Speed, Accuracy & Automation in Legal Practices Client Enquiry Handling: Speed, Accuracy & Automation in Legal Practices • October 13, 2025 When a potential client contacts your firm, their first experience sets the tone for everything that follows. Whether it’s a new matter, a returning client, or a referral, the speed … The Future of Human + AI Collaboration: Why Lawyers and Karli Will Work Side by Side The Future of Human + AI Collaboration: Why Lawyers and Karli Will Work Side by Side • September 29, 2025 As AI continues to advance, a familiar question emerges in the legal sector: will AI replace human lawyers? At Kyanite, we believe the real future is collaboration, where AI supports … VIDEO: Most lawyers dread an SRA audit VIDEO: Most lawyers dread an SRA audit • September 23, 2025 With a little intelligence and focus on the right part of the task, the process can be much better. VIDEO: If a client walked in… would you ignore them? VIDEO: If a client walked in… would you ignore them? • September 23, 2025 27% of enquiries to law firms go unanswered. That’s one in four clients… gone. Here’s how I reply instantly 24/7 without staying up all night. VIDEO: The 1 Simple Thing Costing You Clients VIDEO: The 1 Simple Thing Costing You Clients • September 18, 2025 The first touchpoint can make or break the relationship. If you were the client making that first enquiry, how long would you wait before moving on? Quick wins: acknowledge fast, set expectations, make booking easy, and track first-response time. Kyanite Joins UK-First Legal Innovation Challenge to Transform Client Onboarding Kyanite Joins UK-First Legal Innovation Challenge to Transform Client Onboarding • April 15, 2025 Kyanite is proud to announce our selection as one of nine pioneering technology companies chosen to participate in the Legal Innovation Challenge SuperTech WM – the UK’s first collaborative, industry-led … Will Lawyers be Replaced by AI? Will Lawyers be Replaced by AI? •

Risk Management for Modern Law Firms   Risk management has become one of the most important priorities for law firms in 2026. With greater regulatory scrutiny, higher client expectations, and tighter professional standards, a structured and proactive approach is essential. The Solicitors Regulation Authority (SRA) enforces its principles with increasing intensity. Firms without strong controls face financial penalties, investigations, and reputational consequences.   Understanding Risk in Legal Practice   Legal risk extends well beyond client disputes or case outcomes. It includes every factor that can weaken compliance, client trust, or business continuity. According to the SRA’s 2026 regulated community data, more than 9,000 law firms are regulated by the SRA, and during the 12 months ending June 2026, over 500 firms closed, many due to compliance or governance issues.   The SRA’s report Risk in the Legal Profession (2024) found that many small and mid-sized practices still lack structured risk frameworks. This leaves firms vulnerable to fines, disciplinary action, and a loss of client confidence.   Common risk areas include:   Regulatory breaches under SRA Principles and Codes Failure to complete AML and source-of-funds checks Conflicts of interest caused by inconsistent intake procedures Data security and confidentiality breaches Weak supervision and record keeping The SRA AML Sectoral Risk Assessment for 2026 highlights ongoing weaknesses in matter risk assessments, client screening, and AML controls. These gaps continue to expose firms to enforcement action.   The Foundations of Effective Risk Management   A strong risk management framework helps law firms stay compliant, consistent, and prepared. It should include:   Risk Identification: recognising threats within client, operational, and compliance areas Assessment: evaluating the likelihood and impact of each risk Control: implementing policies and safeguards to reduce exposure Monitoring: reviewing risk levels and control performance regularly Reporting: maintaining records that demonstrate compliance to the SRA When these steps are part of the firm’s culture, risk management becomes a daily habit instead of a reaction to problems.   The Role of Technology in Risk Control   Manual systems are often inconsistent and open to human error. A missed check or incomplete file can quickly lead to regulatory breaches. Technology provides structure, accuracy, and auditability.   Automation enables:   Consistent client intake and AML procedures Early detection of high-risk clients or matters Built-in compliance logs and audit trails Real-time visibility into firmwide risk Continuous monitoring of compliance By using automation, firms can meet SRA expectations efficiently while reducing the potential for mistakes.   How Kyanite’s Karli Strengthens Risk Management   Kyanite’s Karli is an AI-powered assistant created for the legal sector. It automates the tasks that cause the highest compliance risk, such as client onboarding, enquiry capture, and risk assessment.   Karli helps firms to:   Automate onboarding and ensure every enquiry follows the same compliant process Perform real-time risk categorisation for every matter Carry out conflict and AML checks consistently Maintain a complete audit trail ready for SRA review Integrate smoothly with existing case management systems Provide real-time oversight to compliance officers and management teams By automating the most error-prone areas, Karli ensures that compliance is embedded in every process rather than left to manual follow-up.   The Business Benefits of Strong Risk Management   A structured risk management approach protects both compliance and reputation. Firms that take risk seriously gain client trust and operational resilience.   Key benefits include:   Fewer SRA breaches and investigations Faster and more accurate client onboarding Improved regulatory reporting and audit readiness Greater transparency across the firm Increased client confidence and retention Risk management is not only about avoiding penalties. It is also a foundation for credibility and long-term stability.   Preparing for the Future   The legal industry is entering a new era of digital compliance and data-driven regulation. Firms that depend only on manual checks will struggle to meet expectations. With intelligent tools like Karli, law firms can move from reactive compliance to predictive risk management.   Strong risk governance is now a defining characteristic of a successful and trustworthy firm. In 2026 and beyond, those that combine sound processes with smart technology will lead the profession in compliance, efficiency, and client service.   Client Enquiry Handling: Speed, Accuracy & Automation in Legal Practices Client Enquiry Handling: Speed, Accuracy & Automation in Legal Practices • October 13, 2025 When a potential client contacts your firm, their first experience sets the tone for everything that follows. Whether it’s a new matter, a returning client, or a referral, the speed … The Future of Human + AI Collaboration: Why Lawyers and Karli Will Work Side by Side The Future of Human + AI Collaboration: Why Lawyers and Karli Will Work Side by Side • September 29, 2025 As AI continues to advance, a familiar question emerges in the legal sector: will AI replace human lawyers? At Kyanite, we believe the real future is collaboration, where AI supports … VIDEO: Most lawyers dread an SRA audit VIDEO: Most lawyers dread an SRA audit • September 23, 2025 With a little intelligence and focus on the right part of the task, the process can be much better. VIDEO: If a client walked in… would you ignore them? VIDEO: If a client walked in… would you ignore them? • September 23, 2025 27% of enquiries to law firms go unanswered. That’s one in four clients… gone. Here’s how I reply instantly 24/7 without staying up all night. VIDEO: The 1 Simple Thing Costing You Clients VIDEO: The 1 Simple Thing Costing You Clients • September 18, 2025 The first touchpoint can make or break the relationship. If you were the client making that first enquiry, how long would you wait before moving on? Quick wins: acknowledge fast, set expectations, make booking easy, and track first-response time. Kyanite Joins UK-First Legal Innovation Challenge to Transform Client Onboarding Kyanite Joins UK-First Legal Innovation Challenge to Transform Client Onboarding • April 15, 2025 Kyanite is proud to announce our selection as one of nine pioneering technology companies chosen to participate in the Legal Innovation

When a potential client contacts your firm, their first experience sets the tone for everything that follows. Whether it’s a new matter, a returning client, or a referral, the speed and quality of your initial response can determine whether that enquiry turns into a retained client or a lost opportunity.   Yet many law firms still rely on manual triage, email forwarding, and human follow-up to handle inbound enquiries. This approach is slow, inconsistent, and costly. That’s where AI-powered automation can transform the process helping firms work faster, stay compliant, and deliver a seamless client experience.   The Challenge: Why Traditional Enquiry Handling Falls Short   Most law firms are designed to manage complex legal work, not the logistics of lead capture and qualification. As a result, enquiry management often suffers from:   Slow response times: Clients expect answers in minutes, not days. Inconsistent follow-up: Without a centralised system, enquiries get buried or lost. Inaccurate triage: Manual processes can lead to misrouted or mishandled enquiries. Administrative drain: Fee-earners spend valuable time on data entry and chasing paperwork. The result? Missed opportunities, frustrated clients, and unnecessary pressure on your team.   How AI Transforms Enquiry Handling   Modern AI systems like Kyanite’s Karli automate and streamline enquiry management from first contact to intake, ensuring that enquiries are captured, prioritised, and routed efficiently.   Automated Capture and Categorisation Karli captures incoming enquiries through your firm’s digital channels and automatically classifies them by type, urgency, and service area. Instead of being forwarded to a generic inbox, every enquiry is directed to the right department or team member.   ->  Example: An enquiry about property law is instantly tagged for the conveyancing team, while an employment law enquiry goes directly to the relevant solicitor.   Intelligent Triage and Risk Awareness Karli understands the context of an enquiry and can identify potential risks or missing information before it reaches your team. By integrating risk assessment principles used in Kyanite’s Risk Management tools, firms can ensure that early-stage enquiries meet compliance and due-diligence standards.   ->  Example: If an enquiry relates to a company or matter already linked to your firm, Karli can flag it for review before the onboarding process begins.   Consistent, Professional Communication Karli ensures that every enquiry receives a timely and professional response, helping firms maintain consistency and reduce human error. With structured templates and data-driven insights, your firm can engage clients quickly while maintaining the right tone and accuracy.   ->  Example: A prospective client receives an automated acknowledgment and a short form requesting additional details ensuring you have all the information needed for the next step.   Seamless Integration into Your Workflow Karli has been designed to integrate with your existing case management and document management systems, so data flows smoothly through your existing infrastructure. This ensures visibility across teams and removes duplication.   ->  Example: When a new enquiry is received, it can automatically generate a client record in your preferred system, complete with notes and relevant details.   The Impact: Faster Responses, Greater Accuracy, Better Service   Firms using automated enquiry handling tools like Karli typically experience:   Faster response times and improved enquiry turnaround Reduced administrative overhead for staff Greater consistency in how enquiries are handled Enhanced compliance and auditability throughout the intake process By removing manual bottlenecks, lawyers can focus on the higher-value work that really matters advising clients and building relationships.   Balancing Automation and the Human Touch   While automation handles repetitive, time-sensitive tasks, the human element remains central to legal practice. Karli enhances rather than replaces the human side of client service.   It ensures that every enquiry is handled promptly and accurately, giving your lawyers more time to focus on complex advice, empathy, and strategy.   Future-Proofing Your Firm   As the legal landscape evolves, firms adopting AI-driven tools like Karli are better equipped to meet client expectations and compliance demands. Automating enquiry handling helps you:   Scale without increasing administrative workload Maintain accuracy and consistency Deliver a modern, client-centred experience And with Kyanite’s commitment to security, ethics, and compliance, you can implement AI confidently knowing it’s built for the specific needs of law firms.   Conclusion   In a world where clients can compare legal services in seconds, speed and accuracy are key to winning business. By automating your enquiry handling with Karli, your firm can:   Respond faster and more consistently Reduce administrative friction Strengthen compliance and risk controls The result: a smarter, more efficient practice that delivers an exceptional first impression every time.   Discover how AI can transform your enquiry handling process. Take Kyanite’s 3-Minute AI Assessment to explore where your firm can achieve the greatest efficiency gains.   The Future of Human + AI Collaboration: Why Lawyers and Karli Will Work Side by Side The Future of Human + AI Collaboration: Why Lawyers and Karli Will Work Side by Side • September 29, 2025 As AI continues to advance, a familiar question emerges in the legal sector: will AI replace human lawyers? At Kyanite, we believe the real future is collaboration, where AI supports … VIDEO: Most lawyers dread an SRA audit VIDEO: Most lawyers dread an SRA audit • September 23, 2025 With a little intelligence and focus on the right part of the task, the process can be much better. VIDEO: If a client walked in… would you ignore them? VIDEO: If a client walked in… would you ignore them? • September 23, 2025 27% of enquiries to law firms go unanswered. That’s one in four clients… gone. Here’s how I reply instantly 24/7 without staying up all night. VIDEO: The 1 Simple Thing Costing You Clients VIDEO: The 1 Simple Thing Costing You Clients • September 18, 2025 The first touchpoint can make or break the relationship. If you were the client making that first enquiry, how long would you wait before moving on? Quick wins: acknowledge fast, set expectations, make booking easy, and track first-response time. Kyanite Joins UK-First Legal Innovation Challenge

As AI continues to advance, a familiar question emerges in the legal sector: will AI replace human lawyers? At Kyanite, we believe the real future is collaboration, where AI supports people rather than replaces them.   Our platform, and Karli, our digital legal assistant, are designed to relieve legal professionals of repetitive administrative work so they can focus on complex, high-value tasks. Karli does not take jobs. It empowers people to do their best work.   From Replacement to Partnership   Early conversations about AI often focused on replacing humans. In reality, AI works best as a partner. Law depends on judgement, ethics, persuasion and client relationships, all of which require human intelligence.   AI manages the repetitive: administrative tasks, onboarding, compliance checks and document handling. Humans do what machines cannot: legal reasoning, strategy, negotiation, and client care. Together they scale better: AI frees capacity so people can concentrate on the work that matters most. Karli was designed with this partnership in mind. It enables lawyers, paralegals and support staff to spend less time on routine tasks and more on meaningful legal work.   Collaboration in Practice   Here is what this looks like inside a modern law firm using Karli:   Client enquiry and triageKarli gathers information, checks for conflicts and routes enquiries so staff can focus on meaningful follow-up. Onboarding and risk checksKarli performs compliance checks and flags risks. Lawyers review and decide, saving valuable time. Document preparationKarli drafts templates and manages versions, while lawyers refine and apply their expertise. Workflow orchestrationKarli tracks deadlines, prompts actions and ensures nothing is missed, keeping human users firmly in control. Continuous improvementKarli learns firm-specific processes over time, integrating with existing systems to become more effective. At every stage, Karli supports people. Humans remain central, with AI running in the background to keep work flowing smoothly.   Why This Model Works   Efficiency and productivityKarli removes repetitive tasks, giving legal teams more time for substantive work. No job losses, better rolesKarli works alongside teams rather than replacing them, strengthening capacity without increasing headcount. Consistency and complianceActions are logged and standardised, reducing errors and ensuring regulatory compliance. Better client experienceFaster responses and smoother workflows lead to higher satisfaction. Future-proofing the workforceFirms that embrace AI collaboration empower their staff and stay ahead in a changing sector.   How Kyanite and Karli Enable Collaboration   Kyanite’s mission is to support legal professionals, not replace them. Karli was created by lawyers, for lawyers, to integrate seamlessly into existing workflows and enhance what teams can achieve.   Tailored to law firms: Karli fits naturally into onboarding, compliance, document workflows and enquiry management. Integrates seamlessly: It works alongside case management systems and CRM tools. Learns and improves: Karli becomes more effective with use, adapting to firm-specific routines. Delivers measurable value: Time saved, errors reduced and workflows accelerated, all without job cuts. This is why Kyanite positions AI as a partner to people, not a threat.   A Vision of the Future   Imagine a law firm where Karli manages onboarding, associates receive timely prompts, and document drafting is a shared process between human expertise and AI speed. Workloads increase without added stress, and staff feel supported rather than replaced.   This is not a distant vision. It is already happening in forward-thinking firms.   Conclusion The future of legal work is not about AI replacing humans. It is about humans and AI working together to deliver better outcomes. At Kyanite, we are proud to build tools that aid, support and elevate people, helping legal professionals thrive in a modern, technology-enabled environment.   If your firm is ready to explore human and AI collaboration, get in touch with us today. Together, we can build a future where people and technology work side by side. VIDEO: Most lawyers dread an SRA audit VIDEO: Most lawyers dread an SRA audit • September 23, 2025 With a little intelligence and focus on the right part of the task, the process can be much better. VIDEO: If a client walked in… would you ignore them? VIDEO: If a client walked in… would you ignore them? • September 23, 2025 27% of enquiries to law firms go unanswered. That’s one in four clients… gone. Here’s how I reply instantly 24/7 without staying up all night. VIDEO: The 1 Simple Thing Costing You Clients VIDEO: The 1 Simple Thing Costing You Clients • September 18, 2025 The first touchpoint can make or break the relationship. If you were the client making that first enquiry, how long would you wait before moving on? Quick wins: acknowledge fast, set expectations, make booking easy, and track first-response time. Kyanite Joins UK-First Legal Innovation Challenge to Transform Client Onboarding Kyanite Joins UK-First Legal Innovation Challenge to Transform Client Onboarding • April 15, 2025 Kyanite is proud to announce our selection as one of nine pioneering technology companies chosen to participate in the Legal Innovation Challenge SuperTech WM – the UK’s first collaborative, industry-led … Will Lawyers be Replaced by AI? Will Lawyers be Replaced by AI? • November 28, 2024 Will Lawyers be Replaced by AI? This question is becoming more relevant as Artificial Intelligence (AI) continues to change the way businesses operate.   According to Forbes, 35% of global … The Learning Curve: Adopting AI Technology in Law Firms The Learning Curve: Adopting AI Technology in Law Firms • September 19, 2024 Adopting AI Technology in Law Firms is now crucial for practices aiming to stay competitive and meet client expectations.   In this guide, we’ll take a look at the advantages … The Future of Legal Practice: Integrating AI Assistants The Future of Legal Practice: Integrating AI Assistants • September 19, 2024 Integrating AI Assistants in Legal Practice is becoming essential as firms adapt to new technologies that transform efficiency, compliance, and client service. AI assistants are playing a pivotal part across many … Kyanite: Should Your Law Firm Invest? Kyanite: Should Your Law Firm Invest? • September 19, 2024 Should people be investing in Kyanite for

With a little intelligence and focus on the right part of the task, the process can be much better.

27% of enquiries to law firms go unanswered. That’s one in four clients… gone.

Here’s how I reply instantly 24/7 without staying up all night.

The first touchpoint can make or break the relationship. If you were the client making that first enquiry, how long would you wait before moving on?

Quick wins: acknowledge fast, set expectations, make booking easy, and track first-response time.

Kyanite is proud to announce our selection as one of nine pioneering technology companies chosen to participate in the Legal Innovation Challenge SuperTech WM – the UK’s first collaborative, industry-led initiative to modernise client onboarding in the legal sector. The programme unites top-tier legal firms with trailblasing tech innovators to reimagine how legal services manage onboarding, compliance, and client risk in a fast-changing digital world. Our involvement in the Legal Innovation Challenge SuperTech WM highlights the importance of collaboration between law firms and technology providers in shaping the future of legal services. We are thrilled to be working alongside legal industry leaders including Shoosmiths, Mills & Reeve, Fieldfisher, and Gateley firms at the forefront of legal innovation. Working with firms like these will allow us to continue to refine and develop Kyanite and our Digital Legal Assistant, Karli, to streamline compliance processes, elevate client experiences, and unlock new efficiencies through the power of AI. A Shared Vision in the Legal Innovation Challenge SuperTech WM   The legal industry is at a tipping point: traditional onboarding processes often rely on outdated, manual workflows that are not only time-consuming but also vulnerable to regulatory risk. At Kyanite, our mission is to close this gap with AI-driven tools that enhance accuracy, speed, and compliance from the very first client interaction. The Innovation Challenge focuses on four critical onboarding challenges: Smarter use of initial client data Efficient conflict checks using AI Real-time PEP and sanctions screening Secure, centralised client communication portals What This Means for Kyanite   Joining this programme means more than recognition; it’s a rare opportunity to co-create with industry stakeholders, iterate based on real-world insights, and evolve our solutions to meet genuine needs. By participating in the Legal Innovation Challenge SuperTech WM, Kyanite is strengthening its mission to transform client onboarding through AI-driven innovation. Our inclusion in this programme further solidifies our position as a key player in the rapidly growing LawTech sector – one poised for significant expansion in the years ahead. Will Lawyers be Replaced by AI? Will Lawyers be Replaced by AI? • November 28, 2024 Will Lawyers be Replaced by AI? This question is becoming more relevant as Artificial Intelligence (AI) continues to change the way businesses operate.   According to Forbes, 35% of global … The Learning Curve: Adopting AI Technology in Law Firms The Learning Curve: Adopting AI Technology in Law Firms • September 19, 2024 Integrating AI technology into legal practices is now crucial for law firms aiming to stay competitive and meet client expectations.   In this guide, we’ll take a look at the … The Future of Legal Practice: Integrating AI Assistants The Future of Legal Practice: Integrating AI Assistants • September 19, 2024 AI assistants are playing a pivotal part across many industries, and the legal sector is no exception. According to a study by nu.edu, 77% of companies are either using or exploring … Kyanite: Should Your Law Firm Invest? Kyanite: Should Your Law Firm Invest? • September 19, 2024 Should your firm invest in Kyanite?   The answer, according to industry experts, is a resounding yes – but with a caveat. Instead of relying solely on off-the-shelf, generic solutions, … The Role of AI in Enhancing Client Experience in Legal Services The Role of AI in Enhancing Client Experience in Legal Services • September 19, 2024  In the legal world, adopting AI technology is no longer a trend – it’s a must-have.   Whether you’re a law firm or an in-house legal team, using AI to … What are the Benefits of Using AI in Legal Services? What are the Benefits of Using AI in Legal Services? • August 28, 2024 Artificial Intelligence (AI) is transforming the way legal services are delivered. This is known as Karli powered by Kyanite.   Law firms are starting to explore how the underlying technology … Streamlining Legal Workflows with AI: A Practical Guide for Law Firms Streamlining Legal Workflows with AI: A Practical Guide for Law Firms • August 14, 2024 Are your lawyers bogged down by manual administrative tasks? They are not alone. Many lawyers struggle with having to use multiple, and often, outdated systems that cut into their fee-earning … Karli: The Tailored Platform with Built-in AI for Lawyers Karli: The Tailored Platform with Built-in AI for Lawyers • August 8, 2024 In the dynamic realm of legal technology, Karli is emerging, poised to redefine how legal professionals navigate the complex and intricacies of their work.   Kyanite is not just a …

Will Lawyers be Replaced by AI? This question is becoming more relevant as Artificial Intelligence (AI) continues to change the way businesses operate.   According to Forbes, 35% of global companies are already using AI. Of the businesses that are using it, customer service, cybersecurity, and personal assistants are the most popular areas of AI application.   The legal sector is no exception to this. The Law Gazette claims that 26% of firms in the UK are already using AI to support their legal services. But why is this number much lower than other sectors? It’s no secret that the legal sector has been somewhat resistant to change, often due to the complexities surrounding legal practices and the fear of job losses.    While AI will undoubtedly reshape the legal world, it’s doubtful that AI will completely replace lawyers. Instead, AI is now poised to help lawyers and firms complete their day-to-day tasks – streamlining processes, saving time, and enhancing decision-making.   Will Lawyers be Replaced by AI? Current Applications in Law   Here’s how law firms across the world are currently using AI solutions:   Document review and analysis Legal research Contract drafting and analysis Due diligence Predictive analytics for case outcomes Automating the tasks can save lawyers a significant amount of time, but it certainly won’t replace them. Instead, lawyers will have more free time to carry out more complex, fee-earning work. The changing roles of lawyers   When implemented correctly, AI can help lawyers evolve their roles for the better. AI automates routine tasks, allowing lawyers to focus on complex legal analysis, strategic planning, and client relationships. This not only enhances the quality of legal services but also boosts job satisfaction for lawyers, as they’ll spend less time on mundane tasks. And when routine tasks are automated, lawyers can also devote more time to understanding client needs and providing personalised legal advice.   AI can also present opportunities for new legal specialities. Emerging legal issues relating to AI, data privacy, and cybersecurity are already creating new job opportunities requiring legal expertise. So, while making the most out of AI, lawyers must develop these areas of practice so that they can correctly address these issues, positioning themselves as leaders in the field. The debate around “Will Lawyers be Replaced by AI?” continues as more firms adopt advanced tools for research, compliance, and client services. This shows that AI is not removing lawyers but helping them focus on higher-value work.   The human element in law   As we’ve already discussed, maintaining a human touch in law is essential when working with AI. Clients rely on lawyers for ethical decision-making, confidentiality, and personalised legal advice – all of which foster trust and build strong relationships. Lawyers are also tasked with upholding ethical standards and navigating complex legal and moral dilemmas, ensuring that their actions are not only legally sound but also ethically responsible.    Legal disputes often involve intricate details that require human judgement, showcasing the need for complex problem-solving skills that AI can’t replicate. In the courtroom, client representation demands communication skills and a deep understanding of legal proceedings, highlighting the irreplaceable role of human advocacy. Additionally, lawyers often excel in resolving disputes, skillfully negotiating favourable outcomes amidst conflicting interests.   By focusing on these aspects, lawyers can ensure that they complement AI’s capabilities while preserving the human elements of their practice. AI doesn’t replace the human touch, it simply allows lawyers more time to focus on these important areas.    How can AI and lawyers work together?   By working together to retain a human touch, AI and legal professionals can make legal services much better.   As discussed earlier, AI can help by taking over routine tasks, boosting research capabilities, and providing data-driven insights. This allows lawyers to focus on delivering more efficient and effective legal services.    Additionally, AI-powered tools can enhance client service by improving responsiveness, offering 24/7 legal support through chatbots, and personalising client interactions based on data analytics. By embracing AI, lawyers can save time, help their clients and improve their practice.   Learn more about the role of AI in enhancing Client experiences in legal services.   We’re here to help   So, will lawyers be replaced by AI? The evidence suggests no; instead, AI will complement legal professionals by automating routine tasks and enhancing efficiency, while lawyers remain essential for strategy, advocacy, and human judgement.   At Kyanite we specialise in integrating AI solutions that empower legal professionals, enhance client service, and navigate the evolving legal landscape.   Contact us today to explore how AI can augment your legal practice effectively. VIDEO: Most lawyers dread an SRA audit VIDEO: Most lawyers dread an SRA audit • September 23, 2025 With a little intelligence and focus on the right part of the task, the process can be much better. VIDEO: If a client walked in… would you ignore them? VIDEO: If a client walked in… would you ignore them? • September 23, 2025 27% of enquiries to law firms go unanswered. That’s one in four clients… gone. Here’s how I reply instantly 24/7 without staying up all night. VIDEO: The 1 Simple Thing Costing You Clients VIDEO: The 1 Simple Thing Costing You Clients • September 18, 2025 The first touchpoint can make or break the relationship. If you were the client making that first enquiry, how long would you wait before moving on? Quick wins: acknowledge fast, set expectations, make booking easy, and track first-response time. Kyanite Joins UK-First Legal Innovation Challenge to Transform Client Onboarding Kyanite Joins UK-First Legal Innovation Challenge to Transform Client Onboarding • April 15, 2025 Kyanite is proud to announce our selection as one of nine pioneering technology companies chosen to participate in the Legal Innovation Challenge SuperTech WM – the UK’s first collaborative, industry-led … The Learning Curve: Adopting AI Technology in Law Firms The Learning Curve: Adopting AI Technology in Law Firms • September 19, 2024 Adopting AI Technology in Law Firms is now crucial for practices aiming

Adopting AI Technology in Law Firms is now crucial for practices aiming to stay competitive and meet client expectations.   In this guide, we’ll take a look at the advantages AI can bring to your practice and how you start integrating it today.   Advantages of AI tech for law firms   AI tech offers a whole host of benefits for law firms, from increased efficiency and improved decision-making to gaining a competitive edge.   By automating routine tasks and providing data-driven insights, AI allows legal professionals to focus on more complex and valuable work, improving their overall productivity and client satisfaction.   Initial steps to AI adoption   Follow these steps to seamlessly implement AI in your law firm.   Assessing Firm Needs   The first step in adopting AI technology is to assess your firm’s needs.   You’ll need to identify specific areas where AI can be beneficial. This could include tasks like:   Reviewing documents Emailing clients Analysing data Scheduling follow-up emails or meetings Pinpointing the areas that take the most time out of your day will help you understand where AI can make the biggest impact.   Once you’ve settled on a few areas, creating clear goals and objectives for AI implementation is crucial.   Whether your aim is to reduce operational costs, improve efficiency, or enhance client services, having a defined purpose will help to guide your AI adoption strategy.   Choosing the right AI tools   Once you have a clear understanding of what your firm needs, the next step is to find the right AI tools for you.  There are numerous AI tools designed specifically for the legal sector, each with its unique features and capabilities. Evaluating these tools carefully is essential. Look for solutions that integrate smoothly with your existing systems and workflows. You might want to consider the following factors:     Ease of use Testing and trial options Scalability Support Building a business case   Building a strong business case is essential to gain stakeholder support for AI adoption. You’ll need to demonstrate the ROI by highlighting potential cost savings, efficiency gains, and competitive advantages. You can do this by showcasing the areas of improvement and finding a tool that will help you achieve this. For example, AI can automate repetitive tasks like document review. This not only saves your team countless hours but it can also reduce the risk of human errors.   Showcasing these benefits will help convince decision-makers when it comes to the value of AI.   Overcoming challenges in AI adoption   Here are a few common challenges we see associated with AI adoption, and how you can overcome them.   Technical challenges   Integrating AI with existing systems and workflows can be tricky, but it doesn’t have to be. One of the main technical challenges is ensuring data accuracy and reliability. Poor data quality can significantly hinder AI performance. That’s why it’s important to clean and organise your data beforehand. Collaborate closely with your IT team, or external AI support team, to address any integration issues. They can help ensure that the AI tools work seamlessly with your current systems.   Cultural and employee resistance   Another big hurdle is cultural resistance against adopting AI Technology in Law Firms. Naturally, there may be scepticism amongst staff. However, it’s important to address these concerns head-on and explain that the adoption of AI as a legal firm is beneficial for everyone. Explain that AI promotes a culture of innovation and continuous learning. AI is a tool designed to supplement human capabilities, not replace them. It’s also important that you demonstrate how AI can handle mundane tasks, allowing lawyers to focus on more strategic and satisfying work. Engaging staff early in the process and seeking their input can also reduce resistance.   Training and development   Training and development are also important when it comes to AI adoption. A lack of training is one of the biggest mistakes law firms often make, From day one, provide comprehensive training for staff on how to use AI tools effectively. This should include initial training sessions and ongoing support to help employees adapt. You should also aim to encourage continuous learning and ongoing development. As AI technology evolves, staying up-to-date with the latest advancements will ensure your team can fully leverage AI’s potential.   Successful AI adoption stories   According to a study by Thomson Reuters, many law firms are already using AI technology. From their survey of over 200 law firms:   64% of law firms already using AI-enhanced tech to assist with legal research 47% are using AI-led document review that catches errors legal teams might have missed manually 45% are using eDisclosure to gather digital evidence for litigation 38% are using document automation But what does this mean? These statistics help to demonstrate how adopting AI Technology in Law Firms benefits in the world of law. Over half of law firms surveyed are already utilising AI daily, without resistance, but the potential for AI extends far beyond this. Benefits of mastering the learning curve   Increased efficiency and productivity   Of the 64% of law firms that are already using AI (Thomson Reuters), 77% of them reported increased efficiency and time-saving as a key benefit. By automating routine tasks and workflows, AI allows legal professionals to focus on higher-value work. This not only boosts productivity but also allows lawyers to dedicate more time to ‘more important’ strategic activities.   Enhanced decision-making   AI can also improve decision-making for law firms. AI tools can analyse large volumes of data quickly and accurately, uncovering patterns and trends that we might miss. This can be particularly valuable in legal research, case analysis, and strategic planning. By leveraging AI for these tasks, lawyers can make more informed decisions, reduce human errors, and improve case outcomes.   Competitive advantage   Adopting AI Technology in Law Firms can also remain one step ahead of competitors. Clients increasingly expect quick, accurate, and cost-effective services, and AI can help meet these demands.   Is your law firm AI-ready?